Clarks’ ‘Made to Last’ turnaround strategy slashes 900 jobs

Clarks plots permanent store closures

21 May 2020

Around 900 office jobs are to be cut at Clark’s as part of its turnaround plan to revitalise the business for operations and trading, post-coronavirus.

Today, 160 redundancies have been made globally, 60 per cent being job losses for its headquarters in Somerset. Over the next 18 months, another 700 employees will be made redundant. This reduction will however create 200 new jobs and those being made redundant will be actively supported in finding alternative employment, within or outside of Clarks, the retailer has confirmed.

This is all a part of the retailers ‘Made to Last’ strategy, launched at the end of 2019, aiming to make sure it has a sustainable future. The turnaround strategy also focuses on a new brand strategy which will exploit the brand’s potential and leverage its heritage and consumer relevance in the market today including concentrating on: sustainability, product innovation, design and quality and digital enhancement for convenience of customers’.

Just last month we were informed that Clarks was potentially looking at closing a few of its stores permanently. CEO, Giorgio Presco, says that stores will continue to be reviewed in line with changing consumer needs.

Covid-19 had also led to short-term liquidity issues for the British retailer. In response to this, its leadership team have been reviewing funding options with selected advisors to enable future growth and ensure the business’s strategy can be delivered.


6 April 2020

Family-owned footwear retailer, Clarks has made plans for the permanent closure of some of its stores and is drafting in bankers to review its finances due to the impact the coronavirus outbreak is having on the company.

It is rumoured that a number of its 347 UK stores will not be reopened after the governments enforced closure of non-essential shops is lifted.

In recent days, Rothschild, the investment bank, has been appointed to aid the firm in exploring finance options including accessing new borrowing facilities.

Many of the staff for the loss-making firm have been furloughed through the Coronavirus Job Retention Scheme. For the remainder of the workforce, options are to be assessed.

The 194-year-old footwear firm has been trying to turn its fortunes around for the past year or so. Last year, Giorgio Presca was brought in as the new CEO. Also last year there was warnings of store closures after losses more than doubled.

The latest accounts show sales fell 4.6% to £1.47 billion pushing losses from £31.3m to £82.9m in the past year.

Clarks has been working with management consultancy group, McKinsey, on a new corporate blueprint but now priorities switch to focus on how best to survive this pandemic.

However, the struggling retailer is now prioritising how best to survive during the pandemic.

A spokeswoman for Clarks said: "Clarks continually reviews all its stores to ensure that they are the right size and located in the right areas in order to provide the best possible service and offering to its customers.’’

"As part of this normal review, we have decided not to renew the leases on a small number of stores and as such, these will cease to trade and will not reopen following the coronavirus closures. We have a strong duty of care to our employees and are doing everything we can to minimise the impact on colleagues."

It is expected for the company to instead follow a more formal restructuring arrangement, known as a Company Voluntary Arrangement. Though the spokesperson said there were no talks about widespread shop closures.

Categories: CVA

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