Play Airline Goes Into Administration

​The budget airline, Play, has gone into administration after cancelling all of its flights from Glasgow Airport.

The airline is based in Iceland and has announced that it has “ceased operations”

Play only started its flight schedule to Glasgow in 2023, and said they were “deeply sorry” to their customers.

In a statement on its website, the airline wrote: “Fly PLAY hf. has ceased operations, and all flights have been cancelled…We kindly advise you to check flights with other airlines.

“Some carriers may offer special ‘rescue fares’ considering the circumstances”.

The airline continued: “We are deeply sorry for the disruption this causes and thank you for your understanding”.

Under refunds and passenger rights, the airline has stated that customers who purchased a ticket with a credit card should contact the card issuer for refunds.

Many travel insurance policies do not actually cover for airlines going into administration. However, some customers would be protected by their credit or debit cards. Also, those who had a flight with a codeshare partner can claim their cost back via that airline.

For any customers who have booked a ticket as part of a package (including flights and accommodation) through a travel agency in the EEA, please contact the travel agent used for assistance.

They added: “Some rights may also apply under EU Air Passenger regulations. In case of bankruptcy, claims should be directed to the appointed administrator.”

Around 500 staff have lost their jobs.

The airline had been in existence for about five years. It follows former Icelandic carriers Primera Air and Wow Air into aviation history.

Travellers were able to fly direct to Keflavik to explore Iceland, or connect with Play’s four US destinations: New York Stewart, Boston, Baltimore/Washington, Washington Dulles, or Toronto in Canada.