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Directors Do’s and Don’ts

16th February, 2021
Keith Steven

Written ByKeith Steven

Managing Director

07879 555349

Keith is the author of the content on this comprehensive rescue, turnaround and insolvency website. He is the managing director of KSA Group Ltd - a specialist firm of turnaround and licensed insolvency practitioners. Keith was nominated for Turnaround Practitioner of the Year 2014 at the National Insolvency and Rescue Awards in 2014.

Keith Steven
worried director
  • If an action or step seems wrong or smells wrong – it generally is!
  • Do
  • Don’t

This is not a complete guide to the actions you should and should not take, but it will hopefully guide you through this very difficult time.

There is one golden rule –

If an action or step seems wrong or smells wrong – it generally is!

Think hard about what your creditors might think – extenuating circumstances may seem reasonable at the time, if the company fails and you have no record of why actions were taken it is less likely that the actions will look correct.


  • Follow our guides to your options. And talk to us.
  • Build a detailed picture of the company’s financial position.
  • Note down decisions taken. Where difficult decisions need to be taken outside meetings, write a note to the company saying why you took it. People make mistakes, but if the decision taken was reasonable, show why it was taken at that time.
  • Build a detailed picture of the company’s sales prospects.
  • Build a snapshot of the company’s assets and liabilities (all of them including you).
  • Hold regular management and board meetings, minute the decisions taken and file the minutes carefully (this seems common sense but is rarely done in our experience).
  • Be honest with yourself, your employees, your customers and your creditors.
  • Formulate an action plan, get your team to buy into it.
  • Take advice from professional advisors.
  • Talk to your bank.
  • Consider even the most unpalatable options.
  • Be determined.


  • Bury your head to the problems – reading this website is a good start!
  • Guess, say financial figures don’t matter, spend lots of time building detailed accounts – they are history.
  • Blame everybody else.
  • Ignore legal paperwork.
  • Prioritise creditor issues incorrectly.
  • Make promises to creditors that you cannot possibly keep. Remember, while you may expect to be able to pay PAYE back over time, you will have to pay ongoing debts and probably cash will not come in as fast as you think.
  • Hide the issues from your people – they are the business, not just you.
  • Talk to lots of people and procrastinate.
  • Keep changing plans.
  • Lie to the bank.
  • Ignore closure as a real possibility.
  • Be unrealistic.

Most of all, DO talk to experts in turnaround. Call 0800 970 0539

Request our FREE 40-page guide for worried directors

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